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ORDER INFORMATION & DELIVERY TIMES
1. Tiles are sold per m2(=10.76 square feet).
Objects are sold by the piece.
2. Tiles are supplied with maintenance oil. This oil is approved for use in the food sector and can be purchased by you or the end user.
A 100 ml bottle costs € 45.00 excluding VAT.
3. Delivery time depends on production activity, available stock and order quantity. Theoretical delivery time for the tiles is 8 to 10 weeks.
Atelier Tourain is not legally bound by these delivery times and are purely indicative.
4. The buyer will be responsible for customs clearing of the purchased goods, and in some cases also for the crating. In case the purchaser is asking Atelier Tourain to mediate for the organization of inter- national shipping, he has to settle these expenses in advance, and pay them eventually directly to the shipping agent or transport company. In this case Atelier Tourain will only and exclusively have the quality of an intermediary and the purchaser agrees expressly that Atelier Tourain has no liablity for the good execution of that transport, never can be reliable for any damages that could occur during the transport, even when the expenses were invoiced to the purchaser by Atelier Tourain and paid to Atelier Tourain. When the shipping is invoiced by Atelier Tourain, all import taxes, VAT, custom clearing expenses and import administration of the country of destination are at the expense of the purchaser or have to be fulfilled by the purchaser. Clearing problems also have to be solved by the purchaser. For all kind of shipping services this remains the full and only responsibility of the purchaser, even in case of door-to-door shipping services. It is up to the purchaser to inform himself in advance about these issues.
5. The goods have a warranty of one year for manufacturing faults. This warranty stops when the original model has been changed or if the recommendations for maintenance and special care as mentioned under “Terms” were disrespected.
